Admin App

The admin app is where you, or you local service administrators, manage your transport system on a day-to-day basis. It’s different from the management console because it focusses on the day-to-day actions that are important in a specific location. What’s more, unlike the management console, it is a Windows application.

Installing the Admin App

We covered accepting the admin app licence agreement and downloading the installer when we looked at the management console. Once you have the installer downloaded, open it and follow the on-screen install instructions.

Please don’t share the admin app installer (or any of its other files) with anyone outside your organisation. The admin app’s EULA actually forbids this.

Once the admin app has been installed, you should find a shortcut to it on the start menu. Open the installed admin app. On first run, the admin app requires a licence code. You can find your licence code on the management console under the admin app tab. Once you have entered the code you should be presented with a login screen. Sign in using the email address and password of your normal account.

If you’ve followed along with these instructions, you will have first created a passenger account and then set up your organisation. Once your new organisation had been created you should have clicked a button on the management console labelled “Transfer {your name} to {your new location}”. If you didn’t click this button, do so now, or you won’t be able to log into the admin app.

You need to click this button before attempting to log into the management console, because the account you originally created was set to use the demonstration location, and it was only a passenger account (ie., you wouldn’t have the right permissions to log into the admin app). When you click this button, we transfer your account to your own location, and at the same time we make your account an administrator of your new location.

There’s more information about this here.